MSP User Guide
Forgot Password
4. Forgot Password
If the user forgets the password, click on the Forgot password link and follow these steps to set a new password:
- Step 1 Enter your Email ID.
- Step 2 Click on the Reset Password button.
4.1 Receive Email for Password Reset Request
Check your email; you will receive a temporary password.
4.2 Verify Your Temporary Password
- Step 1 Navigate to the Login URL:
http://mcm-app/login - Step 2 Enter your registered Email address.
- Step 3 Enter Temporary Password:
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4.3 Change Temporary Password
Once the temporary password is verified, update your password immediately for security purposes. After the password change is complete, log in using your new credentials.
- Step 1 Enter a New Password.
- Step 2 Enter a Confirm Password.
- Step 3 Click the Update Password button.