Enterprise User Guide
Forgot Password
4 Forgot Password
If the user forgets the password, then click on the Forgot password link.
Follow the given steps to set new password:
- Step 1 Enter your Email ID.
- Step 2 Click on the Reset Password button.

- Step 3 Click on the back to login. If email is not received, then click to resend. Now Check your Email:

4.1 Receive Email for Password Reset Request
Enter your email address and click Reset Password. You will receive an email containing a temporary password.

4.2 Verify Your Temporary Password
- Navigate to the Login URL:
https://<your-mcm-domain>/login - Enter your registered Email address.
- Enter the Temporary Password (e.g.,
<temporary password from your email>).

4.3 Change Temporary Password
Once the temporary password is verified, update your password immediately for security purposes. After the password change is complete, log in using your new credentials.

- Enter a New Password.
- Enter Confirm Password.
- Click Update Password to finalize.